Card Schemes Costs Service Manager Apply locations: Boadilla del Monte
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: Req1393418
Country: Spain
AQUANIMA is looking for a CARD SCHEMES COSTS SERVICE MANAGER, based in our BOADILLA DEL MONTE (MADRID) office.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander (www.Santander.Com) we are key players in the transformation of the financial sector.
Do you want to join us?
At Aquanima we provide a valuable service to our customers.
We are part of the Santander Group and we seek to achieve maximum efficiency for the Group and for external clients, through the management of purchasing processes.
Our mission is to contribute to help more people and businesses prosper.
We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation.
WHAT YOU WILL BE DOING We are seeking an experienced Card Schemes Costs Service Manager with expertise in the operational and strategic management of services associated with Card Schemes from major brands (Mastercard, Visa, and American Express).
This service will be provided by Aquanima.
The primary objective of this role is to oversee service execution, foster operational efficiencies, and ensure alignment with the organization's strategic goals.
In this position, you will be responsible for managing the operational relationship with external partners, driving cost-saving initiatives, and serving as the main point of contact between all stakeholders.
You will also lead the evolution of the service toward more efficient and sustainable models, contributing to the overall success of the organization.
Key Responsibilities: Evaluate and estimate cost savings globally and by entity, identifying improvement opportunities. Develop clear proposals for the validation of operational efficiencies with entities. Monitor validated efficiencies to ensure proper implementation. Serve as a liaison between all stakeholders participating in the model (business leaders, business champions, technology, operations, and other internal stakeholders).
Provide strategic support to business leaders. Service oversight: ensure that the execution of the service is aligned with the strategic goals and the service KPIs/SLAs are being implemented as needed. Design and lead the roadmap for service internalization, including the potential development of proprietary tools and new operating models. Manage and lead the team of analysts responsible for delivering the service, ensuring that they have the necessary resources, tools, and guidance to meet performance expectations. Act as the single point of contact for the operational relationship with the technological partner supporting the service.
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