Job Overview: Are you familiar with digital cameras, printers & photocopiers? Join our Catalan-Spanish Customer Tech Support team for Canon! Would you like to get an in-depth experience in the world of photography and imaging? This is your chance to join our Canon tech-support team. European Language Jobs Greece collaborates with Canon and offers job opportunities for technology enthusiasts to provide support for digital cameras & other imaging products to customers from Spain.What you will do:Troubleshoot technical issues using your problem-solving skills.Track and follow cases to ensure they are closed in an efficient and timely manner.Maintain high customer satisfaction, representing a major brand.Provide and maintain strong, professional relationships with all partners and show empathy at all times.Work towards reaching targets as set out by client statement of work as well as internal targets.Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.Log the cases on internal systems, while getting up to date with client's products & services.What you will bring:Native level of Catalan-Spanish.Good English knowledge.Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills.Be resourceful, able to multitask.Thrive as a team player in a fast-paced, high-energy, change-oriented environment.Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision.Ability to adapt and flex style according to customer personality, culture, and profile.Help-desk or system admin experience will be considered as an advantage.What we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment - all at no cost to you).Competitive monthly salary + 2 extra salaries per year.Private Health Insurance.Numerous benefits and discounts.Full training by certified instructors.#J-18808-Ljbffr