WHAT YOU'LL DO
As a Knowledge Expert (KE) within BCG's Marketing, Sales, and Pricing Practice Area (MSP), you will work in a growing global team, providing sales operations insights to clients and case teams, particularly as relevant to subscription services industries.
You will work together with case and proposal teams to provide knowledge assets, analysis, and expert advisory.
You will collaborate closely with business leaders, acting as a thought partner in providing credible insight for proposals, client work, and commercial campaigns in the domain.
Additionally, as a Knowledge Expert, you will drive the development of intellectual property, go-to-market materials, and publications for the Sales topic.
You will manage and develop a Knowledge Team to deliver against business priorities and be accountable for the team's KPIs on billability, work quality, and topic/sector content development.
BCG's Marketing, Sales, and Pricing Practice Area (MSP) leverages deep consumer and customer insight to inspire revolutionary thinking in all aspects of marketing, branding, sales/channels, and pricing.
The foundation of our success continues to be outstanding value created for even the most leading-edge of our clients, achieving double-digit revenue growth and margin expansion.
The MSP has been BCG's fastest-growing functional practice over the past five years.
We believe the market opportunity continues to be huge as the go-to-market revolution affects the entire commercial landscape, and clients seek go-to-market transformation and growth.
We seek to be leading-edge and continue to invest in our programs and arsenal of tools and proprietary data.
Highlights include: Google partnership and joint Digital Academy, Center for Customer Insight, Pricing Enablement Centers, and Customer Analytics solutions.
YOU'RE GOOD AT
Leading problem-solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context.
Leading development and commercialization of B2B sales knowledge and assets (e.g., salesforce diagnostics and assessment tools, KPIs, sector benchmarks, and playbooks).
Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility.
Leading projects in a highly effective and independent manner, mobilizing the team to deliver on business priorities and commercial impact.
Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively.
Working in an ever-changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment.
YOU BRING (EXPERIENCE and QUALIFICATIONS)
5+ years consulting experience in relevant sales or sales operations; in lieu of consulting experience, 7+ years minimum industry experience in a sales operations role (sales operations, business development, inside sales, demand generation) required, with strong technology subscription experience; 10-14 years of industry experience strongly preferred.
Bachelor's Degree required (advanced degree preferred).
Specialization in sales operations for subscription services, including topics such as steering salesforce KPIs, tracking and advising on lead flow, and running the overall sales machine, with experience in B2B SaaS Sales strongly preferred.
Fluency in English; with either Spanish or German depending on location.
Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholders while working in a global collaborative team environment.
YOU'LL WORK WITH
As a Knowledge Expert, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients.
Our team is made up of a diverse pool of knowledge professionals.
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