Ryanair Holdings plc, Europe's largest airline group, is the parent company of Buzz, Lauda, Malta Air Ryanair DAC.
Carrying over 154 m guests p.A.
on more than 2,400 daily flights from 82 bases, the group connects over 200 destinations in 40 countries on a fleet of over 475 aircraft, with a further 210 Boeing 737's on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.A.
by FY24.
Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe's No.1 on-time performance, and an industry leading 34-year safety record.Ryanair is Europe's greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO2 emissions by up to 50% compared to the other Big 4 EU major airlines.The RoleAt Ryanair, our significant growth has led to more support and advice being sought from our Customer Service Legal team.
In order to ensure the Paralegal Team gets the support needed to work effectively, we are recruiting two Paralegal Team Leads to work at our Madrid or Warsaw offices.ResponsibilitiesCommunicating task assignment according to daily and weekly prioritiesKeeping the Paralegal Manager updated on individual performanceRaising any concerns or suggestions to improve overall team performanceProviding encouragement and support to team members, including communicating team goals and identifying areas where new training may be requiredSupporting the Paralegal Manager with the hiring and training processDeveloping strategies to promote best practice in accordance with company policyDealing with queries and straightforward escalations from both Paralegals and Paralegal AdminsEscalating complex queries and escalations to Paralegal ManagerProviding ad-hoc support to the Paralegal Manager and performing management duties when manager is absent or out of officeOccasional ad hoc duties will be required to support the teamRequirementsSkills/Experience RequiredPrevious experience in a similar role would be an advantageFluency in English and another European language: e.g.
German, French, Italian, Spanish (spoken and written)Good knowledge of Microsoft Office suiteOutstanding organizational, written and verbal communication skillsMust have flexible approach and ability to remain diplomatic and tactful whilst working under pressureEnergetic and enthusiastic individual looking to thrive and progress in an expanding companyAbility to work independently and as part of a teamDetail oriented; ability to complete large volume of work quicklyBenefitsThis is a great opportunity to be part of a busy and dynamic Customer Service Legal team at Europe's number one airline, be involved in strategic decision-making, and gain significant exposure to both internal and external senior stakeholders and a real breadth of legal experience in a multicultural environment.
The position will be based at our office in Madrid or Warsaw.
You will support the number 1 airline in Europe, with several daily interactions.
We believe in a hybrid working model; you can work up to two days per week remotely.
Enjoy the excellent work environment at our modern offices in the heart of Madrid.
Travel discounts (of course!).
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