.Ryanair Holdings plc , Europe's largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC.
Carrying over 154 m guests p.A.
on more than 2,400 daily flights from 82 bases, the group connects over 200 destinations in 40 countries on a fleet of over 475 aircraft, with a further 210 Boeing 737's on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.A.
by FY24.
Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe's No.1 on-time performance, and an industry leading 34-year safety record.Ryanair is Europe's greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO2 emissions by up to 50% compared to the other Big 4 EU major airlines.
The Role At Ryanair, our significant growth has led to more support and advice being sought from our Customer Service Legal team.
In order to ensure the Paralegal Team gets the support needed to work effectively, we are recruiting two Paralegal Team Leads to work at our Madrid or Warsaw offices.
Responsibilities Communicating task assignment according to daily and weekly priorities Keeping the Paralegal Manager updated on individual performance Raising any concerns or suggestions to improve overall team performance Providing encouragement and support to team members, including communicating team goals and identifying areas where new training may be required Supporting the Paralegal Manager with the hiring and training process Developing strategies to promote best practice in accordance with company policy Dealing with queries and straightforward escalations from both Paralegals and Paralegal Admins Escalating complex queries and escalations to Paralegal Manager Providing ad-hoc support to the Paralegal Manager and performing management duties when manager is absent or out of office Occasional ad hoc duties will be required to support the team Requirements Skills/Experience Required Previous experience in a similar role would be an advantage Fluency in English and another European language: e.G.
German, French, Italian, Spanish (spoken and written) Good knowledge of Microsoft Office suite Outstanding organizational, written and verbal communication skills Must have flexible approach and ability to remain diplomatic and tactful whilst working under pressure Energetic and enthusiastic individual looking to thrive and progress in an expanding company Ability to work independently and as part of a team Detail oriented; ability to complete large volume of work quickly Benefits This is a great opportunity to be part of a busy and dynamic Customer Service Legal team at Europe's number one airline, be involved in strategic decision-making, and gain significant exposure to both internal and external senior stakeholders and a real breadth of legal experience in a multicultural environment.
The position will be based at our office in Madrid or Warsaw