Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Our ambassadors represent the vision of Michael, empowered individuals with high communication skills capable of delivering an elevated Customer Experience. As team players, we are collaborative, always positive in our daily challenges with Speed, Energy, and Optimism.
Department: RetailMajor Responsibilities include but are not limited to: PEOPLE: Work as part of the Jet Set Team, providing support for colleagues across the store.Take accountability for the personal self-evaluation and performance as a Jet Set Ambassador.Ensure image and grooming standards are aligned with brand policy.Collaborate with the management team on sales strategies, product knowledge, brand standards, and selling service.Practice and role model the company behaviors, ensuring effective use of the behavior toolkit.SERVICE: Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business.Maintain client communication through utilizing all available clienteling apps.Proactively manage client database and utilize information to increase sales.Maintain floor presence and lead by example.Build and maintain good communication with the management team to drive store performance.SALES: Meet and exceed sales goals, holding self accountable for the results.Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.Understand business results and opportunities to drive sales.OPERATIONS: Ensure loss prevention and H&S guidelines are properly followed.Ensure VM standards are executed following the guidelines: Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.Job Requirements:Excitement and enthusiasm to work in a fast-paced retail environment.Collaborate and inspire all fellow team players working together to achieve results.Technology proficient, knowledge, and use of leveraging technology to drive sales and customer experience.Fluent English preferable and strong communication skills.We are an Equal Opportunity Employer M/D/F/V. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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