About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel was originally opened in 1929 within an expansive private estate and is currently undergoing restoration and renovation, scheduled to open as a Four Seasons resort in June 2024.
Key Responsibilities:
Oversee the daily activities and programs for children in the Kids for All Seasons program, ensuring a safe and enjoyable environment.
Plan, organize, and implement engaging activities and events that cater to various age groups.
Supervise and train staff, providing guidance and support to ensure high-quality service and safety standards.
Communicate with parents regarding their children's participation and any special needs or concerns.
Maintain inventory of supplies and resources, ensuring all materials are safe and appropriate for children.
Our Ideal Supervisor Kids for All Seasons candidate will have:
Strong Leadership Skills : Proven ability to lead, motivate, and manage a team of childcare staff, ensuring smooth daily operations and the successful implementation of all activities.
Experience in Childcare or Education : Extensive experience working with children in a supervisory or leadership role, ideally within a hospitality or resort setting.
Excellent Communication Skills : Ability to effectively communicate with both team members and parents, providing updates on children's participation and handling any concerns or inquiries with professionalism.
Creativity and Program Development : Talent for designing and overseeing fun, educational, and engaging activities for children of various age groups, ensuring all programs meet high standards of quality and safety.
Organizational Skills : Competence in scheduling, planning, and managing resources to ensure all activities run smoothly and are adequately staffed.
Problem-Solving and Conflict Resolution : Strong skills in addressing challenges that arise during activities or with staff and guests, ensuring that issues are resolved promptly and effectively.
Child Safety Knowledge : In-depth understanding of child safety regulations and procedures, ensuring that the environment is safe and that all activities are conducted according to safety standards.
Cultural Sensitivity : Ability to create inclusive programs that cater to children from diverse backgrounds, encouraging participation and ensuring respect for all cultures.
Multitasking and Flexibility : Ability to manage multiple tasks and oversee several activities simultaneously, maintaining a calm and positive attitude under pressure.
Training and Mentoring Abilities : Skills in training and developing team members, providing guidance and feedback to ensure high performance and continuous improvement.
Positive and Energetic Personality : Enthusiasm for creating a fun and welcoming atmosphere for children, families, and staff, maintaining high energy and a positive outlook throughout the day.
CPR and First Aid Certification : Certification in CPR and First Aid, or willingness to obtain it, ensuring preparedness for any health or safety incidents.
Attention to Detail : Focused on ensuring all aspects of the program, from activities to logistics, run smoothly and efficiently.
Guest Experience Orientation : Commitment to delivering exceptional service, ensuring that families feel confident and satisfied with the care and activities provided for their children.
Experience with Hospitality/Resort Operations : Familiarity with the unique dynamics of running children's programs within a resort or hotel environment, understanding guest expectations and how to meet them.
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High
Language Proficiency: Fluent
Time: Full Time
Position Worker Type: Seasonal
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
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