About Four Seasons:Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate.Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.About the roleKid's for All Seasons Attendants are responsible for the overall entertainment of all children that stay at the Hotel/Resort.This involves caring for all children enrolled in the KFAS program, leading arts & crafts, instructing games, etc.and supervising children at play both in the Activity Center and in outdoor areas including the Tennis Courts, Lawns, and Pool areas.KFAS Attendants are also responsible for the upkeep and organization of the Activity Center, and keeping accurate records and forms.Assist the Kids Club Coordinator with the management and supervision of activities for all children in the KFAS program according to corporate standards to ensure maximum guest satisfaction at all times.What you will doPlan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 4 to 12.Prepare the KFAS facility on a daily basis to handle a minimum of 5 children.React to changes in scheduling, weather or number of children with prepared backup plan.Arrange for food from In Villa Dining as required by guests.Assist with the service.Converse with guests and answer questions regarding the resort.Provide orientation of KFAS facility, and when available, of the Recreation Building.Promote and up sell excursions to guests, customizing where necessary to meet guest needs.Execute the tasks of a Water Sports, Kid's Club, or Health Club Attendant as needed.Adhere to all corporate core standards in execution of programming.Work closely with supervisor to ensure proper standards of hygiene and functioning of equipment.Assist in handling guest requests, complaints, and any special problems keeping the Kids Club Coordinator and Recreation Management well-informed of action and follow-upProvide personalized service for all VIP's and SA guests on a daily basis.Participate fully in all departmental training as outlined by your manager and as per the Departmental Annual Training Plan to master all tasks and skills related to the Standard Operating Procedures for your position.Fill in any gaps in your skills and knowledge.Respond properly in any hotel emergency or safety situation.Perform any other tasks or projects as assigned by the hotel management and staff.What you bringReading, writing and oral proficiency in the English language.Outgoing personality and at ease with customers.Prior experience of working with children.Ability to swimTrained and certified in First-Aid, CPR, Heimlich Maneuver and rescue techniquesWhat we offer• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Accommodation at other Four Seasons Hotels and Resort• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals
