Are you ready to kickstart your career?
Patrique Mercier Recruitment is excited to offer Spanish-speaking candidates the opportunity to join our dynamic team in technical support roles.
Best of all, we provide a full relocation package, ensuring a smooth transition to your new life in Greece!
As a Spanish-speaking Technical Support representative, you will play a vital role in assisting customers who are experiencing technical issues with various products or services.
You will provide prompt and efficient resolution, leaving our customers satisfied and confident in our services.
We value our employees' growth and development.
By joining our team, you'll have the chance to enhance your technical skills and contribute to the success of our reputable company.
Responsibilities Provide technical support to Spanish-speaking customers through various channels, such as phone, email, and chat Troubleshoot and resolve technical issues for a variety of products and services Ensure timely and accurate resolution of customer inquiries Maintain comprehensive customer interaction records Collaborate effectively with team members and other departments to solve complex issues Stay up-to-date on product knowledge and industry trends Requirements Fluent in Spanish and English, both written and spoken Prior experience in technical support or a related field is preferred Strong problem-solving skills and ability to think analytically Excellent communication and interpersonal skills Demonstrated commitment to delivering exceptional customer service Ability to work well under pressure and meet deadlines Basic understanding of technical concepts and proficiency in using computer systems Willingness to work in rotating shifts, including evenings and weekends Excitement and willingness to relocate and work in Greece Benefits Private Health Insurance Training & Development Performance Bonus Summer, Christmas and Easter bonus 2 Extra Salaries Per Year Fully Paid Training Good Salary Fully Paid Relocation Package (flight, transfer and hotel) Free Greek lessons (all levels) Discounts on services and many extras All sorts of Cultural, Sports, and Music events organised by the client #J-18808-Ljbffr