Are you ready to kickstart your career? Patrique Mercier Recruitment is excited to offer Spanish-speaking candidates the opportunity to join our dynamic team in technical support roles. Best of all, we provide a full relocation package, ensuring a smooth transition to your new life in Greece!
As a Spanish-speaking Technical Support representative, you will play a vital role in assisting customers who are experiencing technical issues with various products or services. You will provide prompt and efficient resolution, leaving our customers satisfied and confident in our services.
We value our employees' growth and development. By joining our team, you'll have the chance to enhance your technical skills and contribute to the success of our reputable company.
Responsibilities Provide technical support to Spanish-speaking customers through various channels, such as phone, email, and chat
Troubleshoot and resolve technical issues for a variety of products and services
Ensure timely and accurate resolution of customer inquiries
Maintain comprehensive customer interaction records
Collaborate effectively with team members and other departments to solve complex issues
Stay up-to-date on product knowledge and industry trends
Requirements Fluent in Spanish and English, both written and spoken
Prior experience in technical support or a related field is preferred
Strong problem-solving skills and ability to think analytically
Excellent communication and interpersonal skills
Demonstrated commitment to delivering exceptional customer service
Ability to work well under pressure and meet deadlines
Basic understanding of technical concepts and proficiency in using computer systems
Willingness to work in rotating shifts, including evenings and weekends
Excitement and willingness to relocate and work in Greece
Benefits Private Health Insurance
Training & Development
Performance Bonus
Summer, Christmas and Easter bonus
2 Extra Salaries Per Year
Fully Paid Training
Good Salary
Fully Paid Relocation Package (flight, transfer and hotel)
Free Greek lessons (all levels)
Discounts on services and many extras
All sorts of Cultural, Sports, and Music events organised by the client
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