ABOUT THE ROLE AND OUR TEAM: The highly organized and goal-oriented Senior Technical Program Manager (you!) will help drive collaboration for cross-functional project teams by partnering with Technical Program Managers to define and execute towards detailed project plans. You will develop and evolve your skills to utilize proven project management methodologies (i.e. project plans, RAID logs, communications plans...) that will help the development teams achieve their objectives. You will work closely alongside technical program managers, engineering managers, developers, product managers, designers, and other key business partners.
In this role, you will report to the Senior Manager of Technical Program Management, which is a function within our engineering organization. This is a highly valued team of professionals that support the most critical cross-functional projects for the department. The team has strong interpersonal connections, providing individuals an internal network for knowledge sharing and professional growth within the job family.
RESPONSIBILITIES:Partner with TPMs to drive efficient and effective delivery of key initiatives that impact multiple zones and/or departments.Create and maintain project management artifacts including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, technical specification documents.Assist in assigned areas of the project management life cycle: Plan, schedule and ensure execution of project tasks, milestones, and deliverables.Facilitate project team meetings.Regularly communicate progress to program managers and stakeholders.SUCCESSFUL SENIOR TECHNICAL PROGRAM MANAGER CANDIDATES HAVE:Project management or related skills preferred.Exceptional verbal and written communication skills and can use judgment to articulate the importance of an issue.Exceptional organizational skills, meticulous attention to detail, and strong time management skills.The ability to deal with ambiguity and prioritize tasks in response to unexpected changes in priorities/requests.Ability to proactively approach tasks.Strong intuition and ability to develop and maintain high trust and to be comfortable working with limited instruction and guidance.High emotional intelligence.Ability to manage high-priority workloads.Naturally collaborative and partner-oriented nature.An appetite to Hustle Every Day with zero ego.
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