The Claims Solutions Group (CSG) Complex Injury team is looking for a Paralegal to join the team. You will provide assistance to lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients. The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join as you will be part of a new and expanding team. CSG advises insurers and corporate clients in their defence of claims of all values, types and complexity. Who you will be working with: The Complex Injury team is made up of 80 colleagues situated all across the UK. Our new colleague would be required to work in the Newport office at least 3 days a week initially, with this reviewed at the end of the first 6 months. Benefits include: A well-rounded remuneration package (which includes private medical insurance, income protection insurance, and discounted gym membership, amongst many other benefits), opportunities for growth and progression including professional funding, in-person and remote social events, and the opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities. We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative, and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! What you will do: Comply with internal and external service level agreements. Handle confidential information in line with the firm's data security protocols. Ensure appropriate key dates reminders are in place on all matters. Ensure that a timetable exists to enable the progression of the case to resolution. Prompt the principal lawyer to action matters diarised. Maintain internal and external case management documents. Record timely and accurate management information. Maintain an awareness of the firm's strategies and plans. Develop technical knowledge through completing online courses, attending training sessions, and reading appropriate publications. Act as a point of contact for clients. Handle routine correspondence and communications with the client, third parties, and claimants' solicitors to ensure the progression of the case to resolution. #J-18808-Ljbffr