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Your day at NTT DATA The Client Manager is a seasoned subject matter expert.
This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and managing and growing relationships to drive expansion and renewals across all solution areas.
This role is able to do so by leveraging the company's tools and methodologies to analyze the client's situation and business requirements.
This role possesses advanced planning skills to coordinate the interaction of a number of company role-players in different geographies during the sales engagement.
The Client Manager displays strategic thinking capabilities, a high level of business acumen, and deep knowledge of the latest trends in terms of technology sales methods and approaches.
What you'll be doingKey Responsibilities: Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients.Builds relationships and influences stakeholders.Works with and through the company's network of offices to deliver an excellent client experience in each relevant market.Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.Develops and drives organization strategy with local client managers within assigned regional accounts.Uses engagement skills to establish account strategies with key stakeholders.Minimizes churn and maximizes retention in assigned accounts.Uses the company's sales tools (for example, Salesforce.Com) and methodology to effectively manage the accounts, opportunities, pipelines, and forecast.Be fully aware of and understand the International Trade Policy.Meets or exceeds quota targets through comprehensive account management.Grows the profitability, revenues, and client satisfaction levels for the company's regional clients' portfolio.Drives passionately for client satisfaction throughout the entire lifecycle of the clients' buying process.Generates demand by assisting clients to identify current needs and effectively articulating how the company can add value through services and solutions.Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.Performs vulnerability analysis of the company's position in comparison to that of competitors and vendors to ensure the client's requirement is at the heart of the proposed solution.Positively influences and enables financial control, governance, and compliance in a region throughout area of specialization.
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