CONTEXT Adeo is the world's third largest retailer in DIY and decoration goods. The company has 110,000 collaborators that span across 14 different countries with a yearly turnover of 32 billion euros. By leveraging the insights and knowledge of its employees on the ground, the company is able to stay ahead of the competition and remain a leader in its industry. Key group brands include Leroy Merlin, Bricoman, Obramat, Tecnomat, Obramax, Bricocenter and Weldom.
Adeo is a dynamic and innovative organization with a strong focus on building and delivering exceptional products and services to customers around the world. Whether it's product development, sales and marketing, or customer support, Adeo is working to achieve a common goal: making home a positive place to live. This goal is made possible by a strong commitment to the planet and society. To learn more, check out our website.
The marketplace is a key pillar of an ambitious plan to transform the entire business and become the world's leading habitat platform. Launched 3 years ago, the team now counts 130 collaborators spanning in 5 countries. With its diverse workforce, global reach, and commitment to excellent customer service the Adeo marketplaces have consistently ranked in the top 10 ecommerce sites in their markets.
The Adeo marketplace team, which includes Leroy Merlin France, Italy, Spain, and Bricoman France, is looking for a Key Account Manager to join us on our journey towards growth and success for Leroy Merlin Spain.
WHAT WE OFFER You will be welcomed into a dynamic and international context ranked amongst Forbes' best places to work.You will develop your professional career thanks to tailor-made training programmes (including a Marketplace bootcamp and a store discovery training).You will become part of a context that listens, where you can propose ideas and initiatives and play a leading role in the Group's digital and omnichannel transformation.You will create your own network of vendor partner portfolios that will come onboard the Marketplace.You will be able to work in a hybrid mode.You will further connect with your team through team buildings nationally and internationally.MISSION
As a Key Account Manager your main responsibilities will be:
Prospect the market to identify, prioritize and manage a sales pipeline, lead negotiations and recruit high-potential Sellers onto the marketplace.Build strong relationships with the new sellers and provide them with data-driven insights and a strong service to help them grow their business on the Leroy Merlin Marketplace.Monitor and analyze sellers performance metrics and identify areas for improvement to increase customer satisfaction, profitability and operations performance.Coordinate and manage projects across the organization (IT, Retail, stores, finance, etc.) and communicate with internal and external parties, while meeting tight deadlines for high visibility projects.Stay up-to-date on industry trends and competitor activity to identify opportunities to improve our offering and stay ahead of the competition.WHO YOU ARE/YOUR PROFILE From 4 to 6 years of experience in consulting, e-commerce, FMCG or retail.Proven commercial and analytical skills.Proven interpersonal and relational skills.Willingness to learn.Highly organized and results-oriented with a high degree of ownership.Fluency to speak, read and write in English and Spanish.Bachelors or Master's Degree in Business, Engineering or related field.Knowledge of the E-commerce industry and Marketplace platforms is a plus.The position is based in our offices in Madrid, and we can't wait for you to join our team! If you're ready to take on this challenge and make an impact we want to hear from you!
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