Key Account Manager (M/F/D)

Nordex Group YOUR TASKSAssure a healthy long-term relationship with Global key customers.Support the activity of the Global key account in the O&M phase.Follow up the performance of the assigned key account windfarms.Follow up the technical issues affecting the key customers.Weekly and monthly activity reporting.High Level mediation in conflicts not resolved at Regional level, looking for win-win compromises.High Level contact of the client Corporate leadership.Facilitate the relation between the key stakeholders from both organizations.Identify Relevant Sales opportunities.Support to the Regional structure on the negotiation of Major Technical Issues Agreements (warranty extension, etc.).Support on Negotiation of frames agreements or global agreements.Your ProfileEngineering Degree or similar.Proficiency in Microsoft Office, Excel, PowerPoint, among others.Proficiency in English.10 years experience in Service Operations.Proactive person.Great team player.Humble person.Result oriented.Resilient and able to deal with complex situations.Lead High Level Global Operation / Technical Forums.Responsible and organized person.Empathic person, able to find win-win compromises.
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