Manager, IS & DT CoE Supply Chain Subject Matter Expert
MISSION AND RESPONSIBILITIES
In the role of Subject Matter Expert, within the SAP COE part of the Information Management Organization, reporting to the SAP CoE Solution Architect, he / she will be responsible for delivering the appropriate SAP solution for his / her areas of expertise to the appropriate project, being also the go-to person within their region for second level support.
Main Responsibilities:
Participation in SAP project implementations
Provide subject matter expertise and assistance in developing requirements for SAP projects
Capture and anticipate new Global and/or Local Business requirements
Lead review meetings with the Global Process Owner(s) to ensure regular communication and alignment/approval of documentation on the progress of the project
Support the execution of projects and changes in the site
Lead Key users and Local Process Owners to achieve the objectives of the project, providing support in SAP as a top priority in the current implementation
Provide process knowledge support
Work with Business Facing teams to improve processes through the use of SAP capabilities
Maintain knowledge on product direction and future offerings of SAP
Coordinate activities and share knowledge with counterparts in other regions
Assist SAP Application support COE with troubleshooting
Work with 2nd level support to develop processes for troubleshooting and escalation
Identify change management projects with the Key Users and Local Process Owners
Lead implementation and SAP configuration of the recommended solution
Maintenance lead for local applications
MAIN REQUIREMENTS AND SKILLS (THE IDEAL FIT)
Bachelor's degree in Business, Information Systems, or equivalent
SAP certification for the appropriate modules (PP-QM-WM)
Minimum of 5 years experience implementing SAP projects working on the appropriate modules
Proficient in SAP ERP management, with knowledge in current release ECC 6.0
S4HANA experience would be beneficial
In-depth experience implementing applications
Project management expertise, PMI certification is a plus
Knowledge of data conversion tools like LSMW, Winshuttle
Deep understanding of business and technical processes
English fluency, other languages appreciated
Experience in Mass Market / Cosmetics business is a plus
Global vision
Analytical / Executive and decision making
Result focused
Customer oriented
Strong written and verbal communication skills
Teamwork skills
Openness to look at alternative solutions and ways to improve
Ability to work under pressure
Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
Demonstrated ability to translate/communicate complex concepts to peers and business partners
Demonstrated ability to work in a fast-paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once
Demonstrated ability to leverage and mentor others through technical team leadership
Strong analytical and problem-solving skills
Experience training and mentoring others
Minimum of 3 years leading IT projects for the business function being supported
Leadership and convincing influencer
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