Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Join a high-performing team in a product owner role. As a product-led organisation, Product at Ebury drives strategy for the business, and as Product Owner - Operations you will be responsible for transactional processing and automation product within the business, including initiatives around scalability, geographical expansion and robotic process automation.
Responsibilities Collaborating on product strategy for Operations product, including system and workflow upgrades and enhancements, as well as initiatives to support 24/7 transactional processing and process automation.
Managing end to end delivery of new initiatives within Operations as well as identifying and executing against improvements to current features and processes.
Keeping up-to-date with market and industry trends in workflow management and process automation, which will drive your product decisions.
Developing and maintaining a deep understanding of stakeholder (internal and external) needs and behaviours, to enable you to design and deliver successful product outcomes.
Defining, tracking and monitoring KPIs for product initiatives, and taking decisions and actions based on results.
Communicating product performance against KPIs to relevant stakeholders within the business.
Developing and presenting product proposals to senior management teams.
Conducting research/interviews and analysing client/market behaviour to better understand customer needs and to inform prioritisation and product roadmap.
Working collaboratively with Technology and other stakeholders to define requirements, epics and stories, and to plan and execute testing strategies.
Building out detailed Business Requirements Documents, completing in depth risk assessments and meeting all New Product Development milestones.
Expectations A strong understanding of transactional processing, including process automation and workflow design.
A strong client focus, and will base decisions on client feedback.
Solid communication skills (verbal and written), with the ability to clearly communicate product needs and requirements to leadership, business and technical stakeholders.
Strong organisational and project management skills.
A minimum of 2 years working in a product role in a high-growth fintech or neobank, or a software/service company.
A minimum of 2 years product management experience, in a Product Owner or Product Manager role.
Successful delivery of product solutions in a fast-paced, agile organisation.
Domain knowledge in transactional operations, including process and workflow management.
A high level of organisational and project management skill.
Strong analytical abilities, including the ability to distil a problem into its component parts.
Experience using Jira.
Nice to have Experience working in a high-growth or scale-environment.
Experience working in a back-office management role in transaction banking or payment processing.
About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
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