Are you looking for a new challenge in your career?
Would you like to participate in international projects?
And do you want to spread our name across the globe?
Protime, proud member of the SD Worx group, has become a successful European provider of HR software solutions and related services for Workforce management, Time & Attendance, Access and Planning.
With its solutions and expertise, Protime helps companies deal with time in a more efficient and valuable way.
We successfully implement our software at our national and international customers.
Do you get energy from a satisfied customer?
Do you feel at home in a fast-growing, international company?
Then read on!
Here's what you'll be doing:From our Malaga office, you are the first point of contact for our international customers (DACH-region) and you help them with all their questions about the use of our software.
You will not be working in a call center, but in a customer service team that prioritizes quality over quantity.
Your Responsibilities:You build knowledge and experience within the different domains of our applications.You build a relationship of trust with your customer contacts.You answer questions about the use of our Protime tools through our Ticket Management System, but you will also work with your customers in 'light' project mode – as a consultant.You advise your customers on optimizing their Protime environment.You build an internal network and work closely with our internal customer experts (seek advice, provide leads, pass on information, clarify needs of your customer portfolio, etc.
).You take ownership in your role, but of course you are never alone.
You can always count on camaraderie and collaboration with your team members.Think you're up for this?You can communicate professionally with (y)our customers and you are determined to always look for the right (out-of-the-box) solution.
You are interested in software applications and in (the hard side of) HR.
You are analytically strong and have a consultancy mind- and skillset.
You are very fluent in English and German.
You know how to take responsibility in your role, love autonomy and like to take initiative.
You prefer the flexibility of remote work, in combination with (a) fixed office day(s).
You like to work in a growth company where you actively question processes and your own role in light of continuous improvement.
You live in (the proximity of) Malaga.
Why choose Protime?Become part of an innovative and challenging international company where personal and professional development are key.
All this within a pleasant working atmosphere with room for team building and fun.
A people-focused culture of continuous learning and coaching.
You can make a huge impact and grow with the company.
Working at Protime means working in an environment with fast decision-making procedures and short communication lines.
We embrace change and new ideas are fully encouraged.
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