About the role
What you need to know:
The Fraud Principal Investigator will have the following key competencies and responsibilities:
Work closely with GIG team to execute investigations and special reviews with a moderate level of supervision (relevant to the years of experience).Draft reports detailing work performed and conclusions reached that require minimal editing and provide a clear message to ensure client understanding and suggestion for corrective action.Ability to concurrently work on multiple projects, participates in assignments in a team environment, and consistently meets deadlines.Possess strong analytical skills to identify audit risks, fraud risks, investigative concerns and appropriate testing or investigative procedures.Demonstrated ability to maintain the confidentiality of information and identities.Under moderate supervision, identifies and pursues fraud awareness at multiple Lines of Business and Products including related third parties who are wholly responsible or share liability for damages paid to claimants by AIG.Typical responsibilities include but are not limited to the following:
Review assigned claim files to determine if fraud risk is feasible by investigating and evaluating issues according to Best Practice/Procedural guidelines.Coordinate investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel.Correspond with appropriate parties (experts, attorneys, claims professionals) in accordance with established procedures regarding claim information, notice/demand of related issues.Forecast potential "fraud risk threshold", overview and update the drivers as needed.Provide customer service assistance to outside organizations and AIG Claim Operation management.Prepare for and attend mediations or pretrial sessions.Establish and maintain professional working relationships with insureds, claimants, witnesses, lawyers, corporate employees.Develop and maintain good relationships with internal clients.Identify, create, and complete fraud awareness training for various lines of business as requested by your manager and stakeholders.Accurately identify and record all financial impact for cases worked in the fraud case management system.Assist the Claims & Fraud management as appropriate in ensuring key deliverables and business objectives are met.Awareness of, and adherence to, GDPR regulations and local laws regarding techniques used for information gathering in countries where operating.Complete targeted claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.Support leadership team and stakeholders on result reporting.Work in partnership with clients and colleagues to contribute to AIG's success.What we're looking for:
Proficiency in Spanish is required, and a strong knowledge of Portuguese is highly desired.B.S. / B.A. degree in Law or Business Administration.Strong experience in corporate/financial investigations is desired.Strong knowledge of complex claims scenarios as in Financial Lines, Specialty and other LOB.Possess knowledge of financial and operational controls, as well as an understanding of internal auditing standards, and risk-assessment practices.Strong organizational skills, attention to detail and proven ability to effectively prioritize initiatives to meet expectations.Proficient in MS Office: Excel, Word, Access & PowerPoint.Good verbal, written and presentation skills are essential. Ability to present complex and sensitive issues to different levels of senior management.Think in a creative and innovative manner.Demonstrated ability to manage and prioritize case load with limited supervision.Demonstrated ability in time management and establishing priorities.Advanced knowledge of civil justice systems.Ability to organize data and write case investigative reports.Ability to alter workflow to create and pursue leads that would support a recovery case.Must demonstrate and maintain strong ethics.Willingness to travel: up to 25% annually.We are an Equal Opportunity Employer. American International Group, Inc., its subsidiaries and affiliates are committed to being an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
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