Job Description BOSCH SO is seeking a dynamic and proactive E-commerce Specialist to spearhead the implementation of an E-commerce Excellence Hub in Barcelona. This individual will play a pivotal role in developing and supporting the entire customer experience in our e-commerce channels, driving BOSCH's online presence to new heights. We are looking for someone energetic, strong-willed, and ready to elevate our e-commerce operations to the next level.
As an E-commerce Excellence Hub Specialist (EEHS), you will play a crucial role in the success of our online sales platform by actively participating in the creation, maintenance, and optimization of product listings.
You will also be responsible for ensuring a seamless customer experience. This role requires a strong understanding of e-commerce platforms, excellent written communication skills, and an interest in the Automotive industry.
ResponsibilitiesAssist in the creation and regular updating of product listings on the e-commerce platforms.Conduct thorough analyses of competitor activities and pricing strategies to identify opportunities for improvement.Address customer inquiries promptly and provide detailed information about products listed on the platform.Generate reports and insights related to customer experience and market trends for internal stakeholders.Clean up and manage product listings and data to ensure accuracy and relevance.Stay informed about market trends and changes in customer preferences, providing proactive recommendations to enhance our offerings.Collaborate with cross-functional teams to implement strategies aimed at improving the overall e-commerce performance.Desired RequirementsPrevious experience working within an e-commerce platform.Perfect written communication skills in your market language, with the ability to craft compelling product descriptions and customer communications.An interest in the Automotive industry is useful and a passion for staying updated on industry trends.Analytical mindset with the ability to interpret data and draw meaningful insights.Strong organizational skills and attention to detail to ensure accurate and effective product listings.QualificationsPrevious experience working within an e-commerce platform for at least 1 year.Perfect written communication skills in your market language (French), with the ability to craft compelling product descriptions and customer communications.An interest in the Automotive industry is useful and a passion for staying updated on industry trends.Analytical mindset with the ability to interpret data and draw meaningful insights.Strong organizational skills and attention to detail to ensure accurate and effective product listings.Fluent in French (C2 Level) and English (C1).Additional Information Total compensation package for this position is 24.700€ gross per year. Impress us with your competence, personality, and commitment, and you'll be able to set out on a new career path.
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