.Help us bring people and businesses togetherOur SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.You and usWe are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our core values:GROW TOGETHERDEMONSTRATE PASSION & PERFORMANCEBE BOLD & DRIVE CHANGEBE CUSTOMER OBSESSEDSo, what are you waiting for? If you're passionate, driven, and ready to be bold, we want you on our team! Apply now and let's grow together.As an Implementation Consultant, you are the main point of contact for delivering our solution to our international customers and resellers. You onboard, train and provide our partners with important product information on our Location Marketing Cloud (SaaS).You bring a technical answer to our customers' strategy and ensure they are built for long-term success with our solution. You are responsible for the technical implementation of our customers and accompany them at the highest level through the first application steps with our product. Not only the customer contact will be important in this position, but also the coordination, especially with our revenue as well as product teams.Your Responsibilities: You will be responsible for the implementation of our solution and the onboarding of our customersYou will ensure a smooth implementation, to increase early adoption and drive a successful collaboration between Uberall and our customersYou will deliver an onboarding plan in accordance with the customer's roadmap, by coordinating and collaborating closely with the teams involved in the process (Pre-Sales, Sales, Customer Success, Product...)Assessing, understanding and offering the best resolution to any challenge our customers wish to overcomeYou will be responsible for escalating misalignments identified throughout the onboarding via the appropriate internal channels (e.G. Jira, Salesforce)Your expertise about the directories we are working with (Google, Facebook...) will be a reliable asset to guide our customers towards successYou will become familiar with our processes and support the rest of the Customer Operations department in their efforts to constantly develop and improve our Product knowledge, internally and externallyYou work on individual projects and bring your suggestions to the front when it comes to process improvements and optimizationYou strive for constantly enriching the available documentation, internally and externallyYour Profile: Fluent in English AND French or German