Job Title: Junior Onboarding Manager Type: Full-time Experience: 1-2 years Location: Madrid What about us?
Welcome to INFINIT, a global tech company supercharging SMEs in select verticals with a unified platform that combines AI-powered business services with banking, operating systems, and deep industry expertise.
Our mission is to help businesses grow simply by offering a comprehensive suite of solutions tailored to their unique needs.
At INFINIT, we are transforming vertical banking for SMEs with our advanced technology and industry knowledge, delivering solutions that drive growth and efficiency.
We pride ourselves on innovation, transparency, and building strong relationships with our clients.
Join us at INFINIT as we reshape the landscape of business services, making a positive impact on the global economy.
Your adventure in fintech starts here!
We are looking for a talented No-code developer and Data analyst to join our team, which specializes in financing, payment, B2B, and B2C solutions that help small and medium-sized businesses grow.
Reporting to the COO and CTO, you will work closely with operational and engineering teams with one goal to optimize ops efficiency and enable it to handle bigger volumes.
What do we want to achieve together?
Responsibilities: As a Junior Onboarding Manager (M/F) your role will be to make the onboarding of our customers as smooth as possible, while ensuring that compliance requirements are respected: Managing customers' onboarding: - Analyze precisely credit applications and ensure business, financial and compliance requirements are respected - Handle operational tasks leading to the customer's activation in coordination with Sales and Customer Success teams: contract generation, Infinit bank account creation, etc.
- Communicate with different stakeholders (bank partners, Sales and Customer Success teams, Country Managers) Continuously improving Onboarding operations to maximize customer satisfaction and Ops scalability: - Challenge onboarding customer journey by identifying areas of improvement (e.g.
: reducing the onboarding time through automations, digitalization tasks, operational reorganization, etc.)
- Help develop strong Ops automations via no-code tools (Make, Airtable, Intercom,..) - Run ad-hoc research/benchmark on new product developments and new partnerships (Product Discovery) Building and updating analytical and controlling dashboards to report main KPIs to the Management team What do you need to be successful in this role?
You have 1-2 years of experience in a credit analysis role or in a banking environment on the Spanish market - you must be familiar with the reading and analysis of a Spanish balance sheet You have a Master's degree in Finance or Business You are fluent in English and Spanish You are energic, flexible, and adaptable, which will make you able to succeed in a dynamic, fast-growing start-up You are organized, reliable, autonomous, and rigorous You are humble, eager to learn, and like to communicate Experience with SQL, Airtable, Hubspot, Make (or similar), Notion, and Excel is a plus - the ability to learn is required What will you find working at Infinit?
Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy.
Your work at Infinit will have a lasting effect on businesses and communities.
Diverse and Inclusive Team: Join a dynamic and international team of over 7 nationalities.
You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment.
Flexibility and Ownership: we trust our team and we are goal-oriented Competitive salary and stock options .
We offer highly competitive salaries and equity, because we're building this together.
Day off on your birthday we celebrate it with you Flexible Benefits: Access Flexible Retribution benefits through a convenient mobile app, Cobee Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings.
You're more than welcome to join us for quality time.
Health and Well-being: Your health matters to us.
You will have access to top-quality Medical & Mental Health Insurance.
Personal Time Off: Enjoy flexibility with your personal time off.
Diversity & Inclusion Infinit promotes an inclusive culture that seeks equity and values different perspectives.
We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
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