What You'll Do:As our Account Strategist in the Emerging Benelux & Nordics team in Barcelona, you'll be vital to the continued expansion of our business in the region, you'll work with a fantastic international team, and you'll be rewarded for excellence.
Client Management
• Provide operational account management to small to medium sized advertisers in line with our service level agreements. You grow revenue and optimize accounts to improve performance for the client.
• Develop and maintain strong partnerships with small to medium-sized clients at all levels from Traffic Manager to CMO.
• Advise on client's digital strategy and educate advertisers on Criteo's technology across channels and devices, and being able to articulate that to different stakeholders within the client company. You are credible and seen as a trusted account manager.
• You are able to use Linkedin Sales Navigator
Performance Analysis
• Optimize accounts to improve performance for small to medium-sized clients and identify growth opportunities. Provide consultative guidance on market challenges and recommended solutions to overcome those.
• Work to proactively anticipate, and reduce the likelihood of possible client churn.
• Provide the client with market knowledge in order to support the client's development on a long term basis
• Be able to respond to questions around measurement, and more specifically incrementally and attribution. Be able to guide them accordingly based on their marketing goals.
Demonstrate upselling capacity
• Show effective & impactful negotiation skills that have a positive impact on your book of business.
• Use a consultative approach to upsell new solutions, specifically you understand your clients objectives and can pitch relevant solutions that are connected to their short term business plans.
Strategic Portfolio Growth
• Inspire the growth of your clients by promoting innovative cross channels perspectives
• You create successful campaigns in line with clients objectives
• You successfully keep all of the relevant information from interactions with your clients in our CRM.
Project Involvement
• You manage side projects that have an impact on individual book of business or team. Drive those with support from team lead / manager / peer.
Learning and Growth
• Be open to coaching and mentoring by your peers who have experience on working with larger clients. Proactively work on developing your strengths.
Who You Are:• Business' sense to handle a multitasking environment where prioritisation is key
• Strong knowledge of all core MS Office applications
• Passion for new media, internet trends and continual learning
• Ability to work and deliver strong results in a dynamic environment
• Strong interpersonal, negotiation and persuasive skills across all levels
• Ability to act as a consultant and be reactive in front of any potential situations
• Analytical skills and attention to details to explore product performances and explain any recommendation made
• Proven sales and client service track record, ideally in a tech or marketing related field
• Strong commercial experience required, ideally both remote (virtual) and in-person.
• Business fluent in English - both spoken and written and Dutch or a Nordic language would be a plus
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
Who We Are:Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
Why Join Us:At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
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