HR Admin ApprenticeGRX, Remote PermanentOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to 'Be Alight.' It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com?THE ROLETo contribute and be part of the team responsible for the support and execution of data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on HR Administration processes and Customer Care services and you will be flexible supporting either as or when required.RESPONSIBILITIESEnsure that Data Management is performed accurately and on timeEnsure Tickets and Calls are responded within SLA timescales and to a high standardFollow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentationWorking knowledge of systems and tools to perform daily tasksAbility to recognize and deal appropriately with sensitive and confidential informationSuccessful completion of all learning objectivesAll system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigateTime Recording to be completed accurately and on timeAlight Security Standards are understood and adhered toContribute to team meetings and raise any issues immediately to your Service ManagerEnsure you are up to date with all Alight HR announcementsParticipates in projects as needed and assignedREQUIREMENTSBasic understanding of MS Office tools such as Excel, Word, and PowerPointFlexibility to support a global and fast-paced environmentAttention to detailExcellent written and verbal skillsSelf-motivated and a willingness to learnAbility to work both individually and in a TeamEssential:High School/University diploma or equivalentHigh level of English spoken and written allowing everyday work communication in this languageDesired:Experience in customer service or working with HR and payroll dataAdditional language(s) as required for a specific position(Flexible Working So that you can be your best at work and home, we'll consider flexible working arrangements according to business requirements.)By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to Diversity and Inclusion Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Spain) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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