Do you want to join the most innovative project in the banking industry?
At Orange Bank Spain, we are looking for an intern to join our Operations Cards & Payments team.
As the Operations Cards & Payments intern, you will play a key role for the bank.
Your main responsibility will be managing and solving our Customers Cases, Controls maintenance, Reconciliation processes, and Operational Data Analysis.
You will work together with different OB teams (customer care, product) to assure the delivery of the best response to our customers.
Functions Operational data analysis and management Participate in the definition and implementation of Automation and lean process for Bank operations Participate in E2E processes in Orange Bank Collaborate with Operational BackOffice team in the bank to manage and solve customer cases Contact with external providers Profile Highly organized with attention to detail Feel comfortable working under pressure with incomplete data in a fast-changing environment Proactive, looking for innovative solutions to arising problems or questions Team-player Qualifications Last years of Business Administration degree Previous experience in payments (Transfers, Bizum, Direct Debits) and/or cards (wallets, authorizations, fraud and PSD2) processes will be of advantage A strong drive and desire to learn and ability to adapt Fluent English both written and spoken; additional languages will be of advantage Proficiency in MS Office, especially in Excel files management or BI tools Other Competences Ability to work with people and for people Ability to listen, good communication skills and conflict management Ability to adapt to changing environments and in innovative projects Goal-Oriented and used to work under pressure #J-18808-Ljbffr