.September 10, 2024 Become part of a Partner Success Unit at a Healthy Place to Work Do you want to be a part of a successful company and actively play a key role in creating and maintaining the globally most trusted manufacturing software for small to mid-sized businesses within SAP Business One? Join us in enhancing the product value chain and empowering our customers to bring their products to life. We are seeking a proactive Support Consultant with a strong focus on understanding customer needs and delivering tailored solutions through product customization. In this role, you will work directly with our global reseller community to ensure our software systems are optimized to meet the unique requirements of each customer, with a particular emphasis on customizing our "BEAS Manufacturing" product. You'll be based in Madrid, Spain office or in our Budapest, Hungary office. What are the expectations for this role? Responsibilities Collaborating closely with development, implementation consultants, sales, product management, IT, and quality teams to ensure smooth operation and optimal usage of our software systems. Engage with clients to deeply understand their business processes, challenges, and specific needs. Translate these insights into actionable customization requirements for the "BEAS Manufacturing" product. Analyze and resolve functional issues that arise post-implementation, ensuring that customizations are fully aligned with client expectations. Provide expert advice on the features and functionality of the software, guiding customers on how best to leverage customized solutions to enhance their business processes. Implement and test customizations to ensure they meet client specifications and maintain the integrity of the software. Managing client relations by leveraging your business and systems expertise. Technical skills: Expertise in customizing software products to meet unique customer requirements. Familiarity with Reporting Tools, such as Crystal Reports. Basic knowledge of Transact SQL/HANA SQL. Basic understanding of Networks, Windows OS, and Virtual Machines. A development background or mindset is an advantage. Requirements In-depth understanding of ERP solutions, preferably supported by SAP certification as a SAP Business One Support or Implementation Consultant. Extensive experience with Beas Manufacturing, particularly in customizing the product to meet specific client needs. Proficiency in MS-SQL/HANA Server. Hands-on experience in the Manufacturing industry is highly advantageous. Experience in delivering application training and industry-related technical presentations at seminars, workshops, conferences, and user groups, both onsite and remotely. What do we have to offer? Boyum IT is a dynamic workplace in which work-life balance is a priority. We respect everyone's time at work and away from work