Job In Germany: Computer Scientist As Service Technician It Support (F/M/D) - R985

Detalles de la oferta

Thuringia region at the Erfurt site
Permanent position part-time/full-time
Computer Scientist as Service Technician - IT Support (f/m/d) About us
IKK classic is the largest guild health insurance fund in Germany. Thanks to our close connection to the skilled trades, getting to work is part of our DNA - we don't just talk, we do. The health of our policyholders is our top priority, just like our more than 6,500 employees. In a pleasant working atmosphere, we offer you flexibility, creative freedom and opportunities for further development. We show attitude - we live diversity and integration. We welcome all applications regardless of gender, nationality, ethnic or social origin, religion, disability, age and sexual orientation. Do you want to get involved with us for health? Then join us!
Your tasks
• You will provide second level support in the service desk by diagnosing IT fault messages in the hardware and software area (incident management).
• You accept incoming reports via the ticket system, document, categorize and prioritize them and complete the processing or, if necessary, forward them to the responsible second level support unit according to the escalation levels.
• You will be responsible for maintaining the asset and configuration management for rolled-out and moved-in IT workstation devices.
• You are responsible for installing and updating the operating software on notebooks.
• You are the contact person for users by phone, e-mail and ticket system.
• You manage the IT workstation equipment in regional responsibility and coordinate the rollout and rollback of the IT workstation devices at the responsible locations.
What you bring with you
• Completed university/university of applied sciences studies (diploma FH/BA or Bachelor) in computer science, business informatics or IT management or completed training in the field of IT and completed further training as an IT business administrator or comparable qualification, e.g. health insurance specialist with experience in the field of responsibility.
• Thorough knowledge of the integration of information technology into the work organization as well as special knowledge in the field of IT service management.
• Comprehensive skills in the use of Office software, ideally also in the use of IKK standard software, as well as the add-on products in the field of work.
• Ready-to-use knowledge of working with ticket systems (e.g. Remedy, Service Portal from Service Now) and IT services in the service sector.
• Ideally knowledge of relevant service regulations, work instructions, etc.
• Personal strengths are a friendly and engaging demeanor, commitment to cooperation and, in particular, an independent and structured way of working.
• Possession of a class B driving license.
We offer you
A salary in pay group 8 IKK-TV (€3,800 - €5,200 p.M)

#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

Desarrollador/A Software (Kong, Apis), 100% En Remoto

Desarrollador/a Software (KONG, APIs) En SEREM estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector. Nos ...


Serem - Madrid

Publicado 15 days ago

Responsable Cad / Cam, Bizkaia

Responsable CAD / CAM Perfil buscado (Hombre/Mujer) Será el/la encargado/a de Diseñar gestionar sus trabajos y comunicar tanto con cliente interno como ...


Michael Page - Madrid

Publicado 15 days ago

Desarrollador/A Fullstack, 100% En Remoto

Desarrollador/a Fullstack Descripción En Krell Consulting buscamos un/a Desarrollador/a Fullstack para un proyecto innovador. Si tienes experiencia tanto en...


Krell Consulting & Training - Madrid

Publicado 15 days ago

Administrador/A Terraform, Madrid

Administrador/a Terraform Si crees que la ciberseguridad va más allá del pentesting... ¡Tu sitio está con nosotros!Estamos ampliando nuestros equipos en el s...


GMV - Madrid

Publicado 15 days ago

Built at: 2024-12-29T00:16:36.250Z