Job ID: 5297
Update: 2024-12-13
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.Com Group is a leading global travel service provider comprising of Trip.Com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.Com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.Com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
The Role:
Join our flights team in Spain to lead and manage airline partnerships and help drive our Flights product offering across Europe.
This role focuses on building strong relationships, ensuring smooth daily operations, and driving strategic initiatives with airline partners to achieve mutual success.
In this Role, you'll get to: Oversee the daily operations of Trip's overseas markets, ensuring the smooth functioning of various market resources; assist in establishing operational guidelines and promote the implementation and achievement of operational plans.Monitor and analyze competitor information, ensure effective and visualized data collection, and assist in formulating business plans and strategies.Coordinate with product, technology, marketing, and customer service departments to address and resolve unexpected issues, ensuring a smooth workflow.Collaborate closely with the overseas sales team to ensure timely maintenance and implementation of products, and accurately understand product rules and policies.Maintain effective communication and close collaboration with airline partners, and promptly collect and update relevant policies.What you'll Need to Succeed: Minimum of 2 years experience within Travel or the Airline industry.Native level English and Chinese language.
Spanish will be a bonus.Demonstrate strong learning ability and initiative, capable of driving project execution and implementation.Have excellent project management abilities, strong execution skills, a sense of responsibility, and problem-solving capabilities.Possess strong writing skills, be familiar with internet products, and have a passion for the travel industry.Have excellent business data analysis skills, proficient in using Excel, Python, SQL, etc., for data analysis, mining, and visualization.Why Trip.Com Group
We offer a stage to unleash your full potential and drive global impact.
As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace.
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