This job is with JTI, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At JTI, we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! Learn more: jti.ComLocation: Madrid, SpainContract Type: Local, PermanentProcess Expert ManagerWhat this role is about: The BTS Finance Operations Process Expert Manager acts as a service provider working under Team lead to implement approved application changes or support the delivery of assigned project activities. He/she is the point of contact with Power users of assigned specific project areas or changes, and coordinates with other IT teams required activities to secure achieving needs. He/she also provides expertise in his/her application/process specialization to support the daily operations and effective performance of the business solution (application/support maintenance).What will you do?Drive the implementation of approved functional Change Requests/initiatives: new system functionality implementation or business process redesign.Provide estimation on costs, project resources planning and timelines.Manage the functional activities such as blueprinting, design, fit/gap, unit and integration testing, monitor progress of implementation.Act as a business consultant to provide expertise both on a business process side and system functionality.Work proactively with the business to enhance/optimize existing business practices and to bring market best practices in designated area.#J-18808-Ljbffr