Jefe/A De Operaciones De Servicios De Comunicaciones Por Satélite

The operations team will be responsible for operating the GOVSATCOM Hub system, which intermediates the provision of SATCOM services between the end users in the EU member countries and the satellite telecommunications service providers.We are looking for an Operations Team Leader with experience in satellite telecommunications services.
As the Operations Manager, reporting to the project's technical director, the responsibilities will include:Ensuring the provision of services to end users in accordance with the applicable service levels or SLAs.Generating reports on service provision, including statistics, incidents, etc.Contributing to the generation of operational procedures, in coordination with the GOVSATCOM Hub system development team.Managing the operations team, including selection, training, organization, and daily task distribution.Providing feedback on issues and improvements to the GOVSATCOM Hub system with the aim of improving operational efficiency.
WHAT DO WE NEED IN OUR TEAM?We are looking for graduates in Telecommunications or similar fields who have:At least 3 years of experience in the definition and/or implementation of satellite communication servicesExperience and skills in team managementFluent level of EnglishWe will also positively value:Experience in systems with strict security requirementsKnowledge of satellite communication equipment and related systemsKnowledge of trends and advancements in satellite communication technology WHAT DO WE OFFER?
Hybridworking model and 8 weeks per year of teleworking outside your usual geographical area.
Flexible start and finish times, and intensive working hours Fridays and insummer.
Personalizedcareer plan development, training and language learning support.
National and international mobility.
Do you come from another country?We can offer you a relocation package.
Competitivecompensation with ongoing reviews, flexible compensation anddiscount on brands.
Wellbeingprogram: Health, dental and accident insurance; free fruit and coffee,physical, mental and financialhealth training, and much more!?