Japanese Customer Support
Japanese Technical Support
Athens
Greece
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!
A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Customer Service & Support Team, in order to support customers.
What you will do:Identify customers' needs and deliver appropriate solutions, including sales.Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner.Assist customers to place an order and related issues.Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.Turn every customer into a happy customer!Exchange ideas and solutions with your colleagues!What you will bring:Fluent Japanese and English.Excellent communication skills.Sales experience with consumer products and services will be an asset.Technical research skills to troubleshoot customer problems.Advanced internet research skills.An empathetic soul with the communication skills that match.A positive and adventurous attitude.A sponge that is willing to soak up all the knowledge and experience we offer.Required:Candidate must have EU citizenship or permission to work in Greece.
On offer:Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).Competitive monthly salary + 2 extra salaries per year.Health care benefits and numerous other discounts.Full training by certified instructors.Professional growth & development opportunities.Special events as well as community & social responsibility initiatives.Free online Greek language courses.State of the art premises, providing a great working environment with relaxing break areas.Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.Apply today!
Please email CV today for immediate interview: ******
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