Job Number: Job Category Sales & Marketing
Location: The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain
Schedule: Full-Time
Position Type: Management
Job OverviewThe Director of Sales & Distribution leads all sales and distribution efforts on behalf of the hotel. They provide day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Develops and manages all stakeholder relationships, both internal and external and ensures the property sales & revenue strategies are aligned with Area and Continent strategy.
Key ResponsibilitiesProvides sales leadership for all sales departments and associates across all segments and revenue streams.Assists in the development of the Hotel Business Plan and execution of a specific and measurable plan by segment.Analyzes hotel market share reports and month end reports to make recommendations to maximize results.Responsible for reactive and proactive account and segment sales, local and social catering sales, and Reservation sales.Responsible for achieving target conversion for reactive and reservation sales.Responsible for overall proactive sales deployment both locally and internationally (key source markets) inclusive of prospecting targets.Responsible for the performance and optimization of all channels inclusive of 3rd party channels such as OTAs and Group intermediary platforms.Accountable for the performance of the Marriott Stars and Luminous programs (where applicable).Partners with Revenue Management to assist in the development of the hotel sales and distribution strategy.Partners with Marketing and Digital to pull through and activate continent/global promotions.Accountable for the hotel website content in terms of key unique selling points and accuracy of copy and imagery.Manages all sales administrative functions, including goal setting and tracking, updated account plans, and month end reporting.Responsible for sales talent acquisition and retention as well as sales career development.Knowledgeable of Marriott's privacy and compliance policies and accountable for upholding such policies.Develops a trusting and respectful business partnership with the property's ownership.Actively participates in key sales trips (approximately 30% of the working days).Candidate Profile – Key Talents and Experience DesiredAt least 6 years as Consumer Ops Manager (Sales, Marketing or Revenue).Strong Leadership skills.Demonstrates the ability to develop and implement successful sales strategies.Excellent selling skills and understanding of sales processes.Excellent verbal, writing, listening and presentation skills in Spanish, English and German or French.Strong customer development and relationship management skills.Ability to set accurate revenue/booking goals.Knowledge of marketing strategies.Ability to interpret market data and apply to sales strategy.Good comprehension of Sales & Marketing systems, tools, principles and processes.Education or CertificationHigh school diploma or equivalent required; Bachelor's Degree in Hospitality Management or University degree preferred.
Management CompetenciesLeadershipManaging ExecutionBuilding relationshipsGenerating Talent and Organizational CapabilityLearning and Applying Professional ExpertiseMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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