We are papernest. Our ambition? To be the one and only platform to manage all the subscriptions with one single click. Since our launch in 2015, we haven't stopped growing: we are now 1000 employees, 1M customers, we work in 5 European markets, and we have offices in Paris, Reims, Barcelona, and Warsaw. We have doubled in size each year and we are determined to keep moving forward! In fact, new markets are being launched as we speak! We are proud to be part of the top 120 French tech startups for the third year in a row and we are convinced that all great success comes first and foremost from a great team. Here you can see more about our people!
To face the next challenges, we are looking for a Planner to join our WFM team in Operations.
Your missions:Forecast monitoringBuild forecasts for all our activities on the French market and integrate them into our planning tool.Verify and correct the historical volume charts for our activity.Participate in the sizing process with the WFM Manager and the Operations Managers.PlanningCreate the planning model according to flows, indicators, and resources.Optimise planning by activating the levers at their disposal (mutualisation, paid holiday, destaffing...).Ensure that the planning corresponds to the needs and meets the requirements in terms of objectives and the wishes of the partners.Maintain the parameterisation of our planning tool so that all agents and planning files are aligned with the field.Ensure that all operational constraints are taken into account in the parameters of our planning tool (Sites, Schedules, Vacation,...).Vacation managementSupervise the proper validation of vacation days requests.Monitor and continuously adapt the availability of holidays at the destination of our teams according to the needs and the volume of calls received.Take care of the requests sent by the different managers regarding the planning of their teams.Your profile:Ability to work in English. French or Spanish is a plus!Ability to master new tools quickly.Curiosity and analytical spirit.Able to work with Excel.Benefits:Attractive remuneration.Competitive remuneration.Stock options (BSPCE).24 days of paid holiday per year.Sanitas health insurance covered at 50% by papernest after 6 months of seniority.A paid referral program.Great working conditions.Remote work possible 2 days a week (including Monday and Friday).Free coffee and tea!Snacks and other treats available for free.Choose between Mac and PC, we take care of the rest.Paperparty every month to relax too.Free breakfast every Tuesday.Great professional challenges.Brilliant colleagues.Ambitious development prospects / internal mobility.Career development path.An international environment.Recurrent team trainings.Regular events and team building.Selection process:First call with the Talent Acquisition team.Technical test (Excel).Interview with Eric (WFM team).Interview with Joao (WFM Manager).If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone; diversity is an asset in our teams!
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