Advisor Location - Barcelona, Spain
Language - German
Description: German Speaking Customer Representative for Fashion Industry
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a German Speaking Customer Representative for Fashion Industry to join one of our exciting projects in the fashion field.
What we offer you: Full-time contract: rotative Monday to Saturday 8:00 to 19:00Competitive salary and performance bonus: 17,900.00 Euros gross/year + up to 1,200 Euros gross/year in bonusGreat office location in BarcelonaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesWhat you'll experience with us: As a Customer Representative in our team, you will:
Log call details onto call management systems and provide response and resolution within SLAEnsure contractual SLA is maintained.We'll be a great match if you: Are native or proficient in both German and EnglishHave good disposition to work in a customer service environmentHave customer care skills - ability to listen to and understand the customers' needsCan take ownership of and progress calls to resolution or escalate calls to resolutionAre resistant to stress and have very good communication skills and a logical approach to problem solvingCan work in a team, on your own initiative, and adapt to different situations and needsIf this sounds like you, join us!
Who we are: We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people, our clients, and their customers. Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440,000 passionate game-changers across more than 70 countries that strive to enjoy every day while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
RRQ23-006705-1-GERMANY
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