Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.
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Job DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work and join a team that values performance, quality, and innovation.
As part of a successful, growing global organization, you will be encouraged to perform at your best.
With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.
Division Specific InformationOur Materials and Structural Analysis business helps customers drive brand new research and discoveries by delivering innovative microscopy, spectroscopy, and microanalysis solutions, such as world-class scanning and transmission electron microscopes, DualBeam FIB-SEMs, and spectrometers, combined with sophisticated software suites.
We span across the business areas of spectroscopy, visualization software, semiconductor, life sciences, and material sciences, as well as global support functions, like commercial sales, service, operations, research and development, sophisticated technologies, and marketing.
Location: Cádiz or Sevilla.
How You Will Make an Impact:As a Field Service Engineer (FSE), you will deliver onsite support and build service perfection over and above our customer expectations.
This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization.
You will be eligible for a company car, company phone, company laptop, as well as other company benefits that include bonus, healthcare, Pension Plan, employee assistance program, and more!
What You Will Do:Own and deliver service commitments and complete installations, calibrations, preventative maintenance, training, and/or repairs in Electron Microscopes.Responsible for providing services remote or at site within the agreed conditions; setting accurate priorities.Service reporting, documentation, and creation of protocols to specification on internal and customer needs.Represent our company in a positive, professional manner in all encounters with Thermo Fisher Scientific customers, both externally and internally.Maintain high level of customer allegiance by building strong customer relationships and promoting an excellent customer experience.Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations.Responsible for optimisation and accuracy of the provided tools and consignment stock.Drive continuous improvement using our Practical Process Improvement Business System.Flexible working location and schedule with the ability to travel up to 50%.How You Will Get Here:Education: Degree in Mechanical, Industrial, Electronics, or equivalent combination of education, technical training, and/or work experience will be considered.
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