Overview
nscglobal's Head of Global Logistics Management is a critical element in ensuring customers receive their hardware at the right place and time, prepared correctly.
With around 50% of nscglobal revenues based on network hardware sales, increasingly complex global network deployment programmes, and global hardware replacement support services, this is a key role directly impacting revenue, profitability, and customer satisfaction.
The role is focused on ensuring that all elements of logistics, including inventory management, warehousing and depots, staging and preparation, reverse logistics, and import/export management, are available and delivered to a high quality.
Considering the significant growth nscglobal logistics has experienced, this role is about bringing radical change to deliver the infrastructure and quality that will support this function into the future.
ResponsibilitiesStrong customer-facing skills from customer tender to business integration into NSC.Work as part of multiple project teams.Deliver on time and within budget, managing operations to ensure all SLAs are met and exceeded.Manage various 3rd party carriers across the region and bring in best-of-class providers, processes, and systems that attract and retain customers.Ensure compliance with regulatory bodies and laws, ensuring goods travel safely and quickly without hindrance to the desired destination.Act as the interface with senior stakeholders to develop regional service offerings.Interface with Operations, Transformation Services, Operational Service Support, Global Purchasing and Procurement, Finance & Accounts Payable, HR, and Commercial.Utilize data to inform better business decisions and actions.Develop, critique, and present proposals and reports, with supporting business cases.Oversee and manage the entire supply chain process from procurement to delivery.Develop and implement effective strategic plans to improve supply chain operations.Be responsible for people development, HR-related issues, and recruitment.Travel to customer offices and third-party providers as required, especially during customer transitions. QualificationsDetailed logistical knowledge around movements within the EU, following Brexit, to find the best path of travel, quick, cost-effective, and compliant.A Logistics Distribution and Supply Chain background with an understanding of all elements of the Supply Chain.Strong customer skills and a background in delivering large-scale customer transactions.Degree educated - advantageous.A minimum of 5+ years Warehouse/Operations Management experience.Experience in IT hardware logistics distribution - advantageous.Knowledge of freight forwarding, customs, and import/export processes beneficial; IOR/EOR experience preferred.Previous experience as a Warehouse Manager, Site Manager, Depot Manager, General Manager, Regional General Manager, or Head of Logistics.Global experience and/or perspective with a passion for sustainability.
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