The Offer
- Development opportunities within the company
- Office located with sea views
- Spanish lessons
- Bi-weekly, monthly, or quarterly contests with prizes
- Free group activities such as running, beach volleyball, roller skating and much more
- Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.
)
- Health insurance discount
- Free fitness membership
- Performance bonuses
The Job
As a content moderator, you will be responsible for reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users.
This includes reviewing user flagging reports regarding content on the platform.
It is a very detail-oriented role, where concentration and maturity are of high importance.
Your daily work will include tasks like these:
Review user flagging reports regarding website contentUnderstand and remain up-to-date with client's policies and guidelinesAnalyse and identify content that is not in compliance with requirements and flag for action in a timely mannerReview the reported content within agreed turnaround times and standards of qualityRecognise trends and patterns, and escalate issues outside of the established policiesUse market-specific knowledge and insights to spot and scope solutions to improve the support of the user communityReview sensitive content, sometimes involving graphic or otherwise disturbing subjects The Profile
- You speak Italian at a native level and are fluent in English (B2)
- Experience within content moderation, customer service, or other contact center environments is a plus, but not a must.
- Affinity with social media platforms
- You have a good understanding and level of computer handling skills.
- Ability to deal with highly sensitive content (graphic images, among others).
- Aware of current cultural, political, and social events
- You are professional and thorough.
The Employer
Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
Our client specializes in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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