Itsm Consultant

Timestamp Group aggregates several IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Timestamp Group has a great opportunity for a full-time, ITSM Consultant .Thanks to our success, we need to expand the business development area.Requirements:University graduateOrganised and methodicalGood personal presentationFluent and good communication skillsAdvanced level of English (written and oral)2 to 5 years' experienceKnowledge of ITIL (ITIL Foundations certification preferred)Real and demonstrable experience in executing projects with at least one of the IT Service Management technologies listed:BMC RemedyServiceNowCA Service Desk ManagementJira Service Desk ManagementEasyVistaOTRSHP/MicroFocus Service ManagerExperience in configuring/setup of the various modules of an ITSM toolSupport in UAT - User Acceptance TestsSupport in preparing Technical SpecificationsSupport in performing Proofs of Concept (POCs)Job Description:Be part of one of the most senior IT Management teams in Europe.Working with IT Management technologies from the manufacturer OpenText.Initial involvement in local projects (Spain), then depending on the ambition, progress and quality of your English, involvement in international projects.During the first 6 months you will receive training in various technologies and obtain various certifications that will enhance the candidate's value.Place: Spain (Madrid mandatory)Start: ASAPWe look forward to receiving your application!#J-18808-Ljbffr