Italian Hr Admin, Entry Level

HR Admin Apprentice
GRX, Remote
Permanent
THE ROLE
To contribute and be part of the team responsible for the support and execution of data management / customer services activities, ensuring that output is accurate and on time.
Your responsibilities may be focused on HR Administration processes and Customer Care services and you will be flexible supporting either as or when required.
RESPONSIBILITIES
Ensure that Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps / inconsistencies in the documentation
Working knowledge of systems and tools to perform daily tasks
Ability to recognize and deal appropriately with sensitive and confidential information
Successful completion of all learning objectives
All system issues / defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and / or Products can investigate
Time Recording to be completed accurately and on time
Alight Security Standards are understood and adhered to
Contribute to team meetings and raise any issues immediately to your Service Manager
Ensure you are up to date with all Alight HR announcements
Participates in projects as needed and assigned
REQUIREMENTS
Basic understanding of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast-paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to work both individually and in a Team
Essential :
High School / University diploma or equivalent
High level of English spoken and written allowing everyday work communication in this language
Desired :
Experience in customer service or working with HR and payroll data
Additional language(s) as required for a specific position

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