DescriptionOmniAccess is looking for an IT Technician to join our energetic team in Germany for two years.
You'll work closely with our IT Team, supporting one of our top clients and ensuring smooth IT operations on our river ships across Europe.In this role, you'll oversee our IT operations onboard, utilizing technologies such as Windows Server 2022/2019, Hyper-V, iDRAC, Active Directory (AD), DHCP, DNS, Trunk VLAN, Citrix Xendesktop, SCVMM, and Proxmox.Your primary responsibility will be to ensure the well-being and satisfaction of our river cruise ship guests and internal clients.
This includes the regular monitoring, maintenance, and implementation of new IT solutions across our fleet.
The ability to engage confidently and effectively with end-users is crucial, as you will provide direct support and ensure that all technology-related needs are addressed promptly and efficiently.YOUR RESPONSIBILITIESPerform daily operations as detailed in Run Books and other technical documents to be provided during trainingPerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backupsVerify that any back-up procedures are carried out and have been verified as successful in line with employee IT policiesMaintain operational, configuration, or other policies and procedures as instructedPerform periodic performance reporting to support capacity planningPerform ongoing performance tuning, hardware upgrades, and resource optimization as requiredMaintain data centre environmental and monitoring equipmentMaintain appropriate hardware inventory levels, ensure that all IT equipment is in good working condition, including PCs, printers, point of sale systems, servers and related hardwareProvide basic user training and support in use of common PC software and specialized property management software as neededMonitor and support the satellite communication systems to ensure that the system is operating to optimum performanceAlign with the teams and IT vendors for our newbuild ships in construction yards and oversee the new build deployment progressRelief of your team memberTravelling and onboard visitsRequirementsAssociate degree in Computer Science or equivalent work experienceYou are proficient in English.
German language skills would also be a plus.You are willing to relocate to Germany (Passau area) for the upcoming two years.Pertinent work authorization for Germany is requiredMinimum of four years practical hands-on experience in a similar role (e.g.
System Administrator)You have good experience with Windows 2019-2022 installation and administrationYou have domain of Active Directory features (DHCP, DNS) and with Failover clustersAbility to troubleshoot and repair PC and printer hardwareGood understanding of LAN and WLAN networkingHands on experience installing hardware and softwareExperience with VMWare VSphere, Hyper-V, XenDesktop and ProxmoxYou have good PowerShell knowledgeGood knowledge in PowerEdge Dell servers seriesExcellent time managementExcellent attitude and interpersonal skillsFollow directives of onboard management to adhere to all behavioural, safety and other rules for crew members and keep onboard management informed of any IT issues and policies that affect shipboard operations in their areas of responsibilityYou are comfortable dealing with senior stakeholders and working autonomouslyYou have a can-do mindset and are excited about driving change in a fast-paced environmentYou love to be the go-to Person for our guests and the internal clients #J-18808-Ljbffr
