Time left to apply: End Date: November 30, 2024 (11 days left to apply) Job Requisition ID: JR104896 CompuGroup Medical delivers important software to improve health and the quality of life.
We build bridges between physicians, pharmacies, health insurances, laboratories, rehab & care facilities, and hospitals to help them optimally treat people.
We are looking for an IT Support Professional for our Global IT team, who will support mainly Spain, but also other Southern European countries.
Minimum Requirements: 5 years of IT Systems Administrator work experience.
Microsoft Windows OS (Windows Pro/Ent 10 or higher, Windows Server 2019 or higher), Microsoft 365 suite (Office, Teams, OneDrive), Microsoft Azure AD.
Basic Networking skills (TCP/IP, ICMP, SMB, FTP, DNS).
Virtualisation (e.g., Hyper-V, VMWare/vSphere).
Good written and oral communication skills and the ability to understand and empathize with users.
Ability to write technical but clear and understandable documentation for end-users as well as for IT colleagues & peers.
Soft skills: customer and service focus, conscientious and reliable, adaptability, ability to work in a team, commitment, willingness to learn.
Additional requirements: Additional language like French, Italian or German would be appreciated.
VOIP Knowledge (Cisco Unity Express / Mitel / Skype for Business / Teams / Other…).
Firewalling and Switching skills (Fortigate / CheckPoint / Cisco / Juniper / Other…).
Apple MacOS.
Functions: Support of CGM employees' end-user hardware.
Facilitate discussions and manage projects between Group IT and the Business Unit.
Ensure quality service delivery for IT environment at Business Unit.
Address support requests submitted by CGM employees via the ticketing system.
Assist with projects as defined by Team Leader.
Prepare / Assign / Retrieve hardware for new hires / leavers.
Maintain up to date the inventory of Assets Database.
Troubleshoot network, hardware, and software issues.
Server administration and maintenance.
Render after-hours support in case of maintenance.
What we offer you?
Permanent contract.
Social benefits (meal vouchers, private medical insurance).
100% covered by the company.
Ongoing training and development.
Flexibility.
Hybrid model.
About Us We create the future of e-health.
CGM is one of the leading e-health companies in the world with more than 9,000 highly qualified employees.
Sustainable solutions for constantly growing demands in healthcare.
Locations in 20 countries and products in 60 countries worldwide.
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