We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.IT Skills and ExperienceDesired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems (Windows 7/8 and 10)Performing Hardware Software Installation (understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressurePersonal AttributesExcellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer service ethic and great communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge of:Windows OS (e.g. XP, Vista, Windows 7, 10)PC/Laptop hardwarePC/Laptop peripherals, including printersMobile devicesBasic knowledge of:Active DirectoryExchangeApple OSSCCMIT QualificationsAt least one of the following:PC/Laptop OEM Maintenance CertificationCompTIA A+ CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) CertificationExperience in a similar role2+ years of relevant experience.Freshers and IT Students are also welcome but with IT backgrounds.Ready to travel 12-18 Miles as per the requirement.Freelancers can apply.What next?
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