It Support

Join the team of Signaturit that is building the European leader in trusted digital transactions! For more information, visit our web site and follow us on LinkedIn .What will you do in Signaturit? Working in an international and multicultural environment, your main role as IT SUPPORT includes:Deploy the new version/ hotfixes/ new products on the test/ pre/ pro infrastructureUser and Workstations support and setup of computers, in PC and MAC environmentsInvestigate, diagnose, and efficiently resolve technical issues, providing effective and clear solutionsControl and maintenance of documentation and assets for the user's scope (PC, laptops, printers, mobile devices, users, groups, mail, phone lines, Windows desktop, software, etc.)Manage Active Directory users, groups and devicesContribute to the continuous improvement process by providing insights gained from customer support interactions.Follow the procedures and instructions of the Integrated Managing Systems of the companyWhat skills will make you perfect? You will rock if you:At least Certificate of Higher Education (HNC) studies (CFGS in Spain)Demonstrate experience in Windows Desktop advanced administration (Solving issues, installing SO, Apps, configuring, etc.)Networking knowledgeWindows Server Active Directory OperationsMicrosoft 365 operation and managementLinux and MacOs knowledgeExcellent communication skills in both English and SpanishPassion for delivering high-quality customer service and problem-solving. Detail-oriented and meticulous, paying attention to small details that can impact product qualityProactive, self-directed, and adaptable to agile development environments
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