About Us
Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.
Job Functions
Support Level 2 technical assistance; available for Level 1
Level 3 Support when needed
Incident and problem resolution
Network troubleshooting to diagnose any issue and escalate
Endpoint (W10) and Application Support
Administration of Office365, Active Directory, and Windows Server (2019/2022)
Administration of virtual environments.
Some non-business hour support may be required.
Job Description
The candidate for this position will act as a first point of escalation for incidents and requests; provide expertise for Windows server administration; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas.
Required Qualifications
5+ years experience in a professional information technology environment
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline.
Equivalent working experience may be considered
Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 10 environment, Advanced Threat Protection, PowerShell scripting.
Experience with enterprise backup solutions.
Proficiency with virtualization (VMWare) and cloud environments (Microsoft Cloud/Azure) VPNs
Proficiency with Windows Server 2019-2022 deployment, troubleshooting, and administration.
Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.
Ability act on own initiative while maintaining effective relationships with management, co-workers and clients.
Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.
Preferred Tools / Process Experience
Familiarity with SharePoint development
Atlassian Jira and Confluence
Experience with Apple and Windows endpoint management.
Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS)
Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security.
Experience with MS InTune management, configuration, and deployment.
Experience with cybersecurity best practice.
Search Keywords
IT, Information Technology, HelpDesk, Service Desk, Technician, Administrator
Please Note:
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Company Benefits
Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
Paid time off: This includes vacation time, sick leave, and personal days.
Flexible schedules: we offer flexible schedules; we help employees achieve a better work-life balance.
Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers.
Wellness programs: we offer wellness programs that promote healthy living and can include things like gym memberships, nutrition counseling, or stress-management classes.
Flex Remuneration.
Meal Vouchers.
Stock options: all FTEs after one year of seniority may have the opportunity to receive options as part of their compensation package.
Bonuses: we offer bonuses or other forms of performance-based compensation to reward employees for their hard work and achievements.
Fruits in the office.
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