Looking to make an impact? Join us and make a difference. Our innovations help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Alongside some of the world's top healthcare professionals, we help deliver new possibilities to patients. It's our promise to look beyond what's possible now and discover what's possible next. Our mission is to alleviate pain and improve the quality of life around the world; and to achieve this, we are investing significantly in new technology and processes to transform our ways of working and unlock greater growth potential in our business.
The TeamThe IT Senior Business Analyst plays a lead role within the Commercial Operations demand team. Together with the IT EMEA Commercial Operations Leader, he/she acts as a critical link between IT and the Commercial Operations organization by identifying new business opportunities, ensuring commercial operations strategy and priorities are reflected in the business requirements, and translated into suitable IT solutions by the technical experts. As many implementations and changes to existing processes are managed as projects, the Senior Business Analyst will be responsible for leading small to medium-sized projects (including project budget and resources) and working with external vendors (e.g., consultants).
Principal Duties and ResponsibilitiesYour Responsibilities:To drive the demand intake process for new business requirements:Partner with CommOps stakeholders to prioritize the new demandsAnalyze new requests or problems and provide the state of the art for IT solutionsTrack implementation status of approved demands and escalate when neededCommunicate documented analysis and executive summary with IT recommendationTranslate business requirements into suitable IT solutionsWork closely with Delivery teams to ensure best practices and support on high complexity tasks and facilitate engagement during User Acceptance TestTo lead and achieve successful IT Projects Delivery:Participate actively to document Feasibility Study and lead the approval processLead IT project implementation managing the planning, execution, communication, and reporting of the projectFollow global PMO process when managing the projects assigned in PlanView, prepare all PMO deliverables, and organize approvals, stage gate reviews, and status reportsTo establish IT EMEA Applications Strategies for Commercial Operations:Define IT EMEA Applications Strategies aligned with global onesExpected Areas of CompetenceWe are looking for someone who:Professional experience:Strong communication skills in both face-to-face and virtual settings, clear and concise both verbal and writtenBuilds and maintains strong relationships with business users on all levelsHas strong analytical skills to quickly identify underlying problems and design solutionsAble to explain and present solutions to users and management and get their buy-in/approvalCan facilitate change and persuade users and managementAble to switch from high-level to hands-on when necessaryHas demonstrable extensive experience in managing remote resources and activitiesSpecial expertise:Good SAP knowledge of Sales, Distribution, and Inventory Management including user interface and customizationUnderstanding of EDI/SAP/HIPAA Integration Projects including analysis, mapping, testing (e.g., EDIFACT messages: ORDERS, ORDCHG, ORDRSP, DESADV, INVOIC)Base use of automation and robotic tools such as Blue Prism, Open Span, UI Path, Nice, Automation or Automation AnywhereAware of the legal requirements and corporate guidelines concerning electronic data recordsLanguages:Fluent in English; any other language is a plusPersonal skills requirements:Can work independently, set the right priorities, and is a self-starterIs flexible of mind and willing to continuously learn requirements of other functional areasEducation/Experience Requirements:B.S. degree in business, computer science, or information systems or 5-7 years equivalent work experienceExcellent project management skills (PMP Certification is a plus)Travel Requirements:20 - 25%Additional InformationWhy work with us?We offer our Team Members a competitive compensation and benefits program and provide opportunities for you to share in the company's financial and operational successes.
Key Team Member Benefits:Permanent contractFixed salary + 12% bonusMeal allowanceLife insurance/pension scheme/Health insurance (after you pass the 6 months of probation period)Hybrid positionAt Zimmer Biomet, we believe in the power of us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
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