It Project Manager, Crm

Overview
The Information Technology department is looking for an IT Project Manager for CRM. He/She will be responsible for Project Management and service levels of CRM.
He/She must have experience in managing the full software life cycle.
Why IE University
We are one of the world's most international educational institutions, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive organization, our goal is to make an impact in people's lives.
Why the IE IT team

Challenging Projects in the CRM and Marketing Automation Areas.
Boost your career (certifications, trainings, conferences, events) and access to internal IE education: Masters, Bootcamps, HiOps, among others.
Competitive salary based on your skills and background.
Hybrid working model.
Flexible work environment and hours.

Responsibilities

CRM Project management: planning, coordinating.
Understanding the needs of Business areas to identify and specify technical solutions to support.
Management and follow-up with the business areas of IT projects.
Management of providers of development and maintenance of the systems that support the areas under his/her responsibility.
Direct report to the Commercial IT Manager.

Qualifications

Undergraduate degree, preferably in engineering.
Bilingual (English and Spanish).
Strong technical background: Microsoft technologies (.net, SQL Server, Power Platform, Azure Devops, CRM), web development (Java, API rest), and cloud computing.
At least 5 years of experience in technical project management related to software development in Technology or IT solutions implementation, either in consulting companies or IT.
Experience with agile methodologies. Certifications will be a strong plus (PMP or Scrum master).
The candidate will have good communication and coordination skills since he/she will be working with other IT functional responsible (Business Partners), Users Areas, vendors, and outsource IT support.


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