.JOB SUMMARY:The Head of IT will lead the IT structures and manage the company's technology operations. The individual will oversee the implementation of the IT strategy, actively manage business application portfolio, IT infrastructure, and ensure robust and secure systems to meet the organization's business needs. This role requires both a visionary approach to future technologies and the ability to handle daily IT operations efficiently. Key to the position will be managing a team across multiple regions, supporting the company's digital transformation initiatives, and maintaining a focus on cybersecurity, regulatory compliance, and IT governance.KEY RESPONSIBILITIES:IT Strategy & Leadership:Contribute to EMEA Tech regional strategy.Translate EMEA Tech strategy to local initiatives aligned with the local business priorities and plans.Identify, recommend, and implement new technologies and processes to enhance operations and client offerings.Partner with senior leadership in the region and local organisation to advise on the potential use of technology to meet business objectives.Oversee the county digital acceleration efforts, ensuring smooth integration of new platforms/technologies.Application Portfolio Management:Manage local application portfolio, actively driving consolidation and legacy decommissioning efforts as well as necessary upgrades and updates of application landscape/key components and platforms.Coordinate efforts and initiatives related to implementation and rollout of global technology solutions and services.IT Infrastructure & Operations:Work closely with regional infrastructure leads on design, implementation, and management of IT infrastructure, including cloud services, networks, and telecommunications systems.Ensure and monitor availability, performance, and security of all systems and services used by local users.Oversee the daily operations of the IT department, including troubleshooting, system updates, and maintenance.Workplace Service Coordination:Liaise with regional head of digital workplace service on service roadmap, user/colleague experience and onboarding assurance, performance, and availability monitoring.Act as local host/line manager of local IT support team.Team Management & Development:Manage and develop a multi-disciplinary IT team, fostering a high-performance culture.Conduct performance reviews, mentor staff, and ensure appropriate training and development opportunities.Lead cross-functional teams on IT projects across different business units and geographies in close collaboration with Regional Team and local COO (ABS partnership).Cybersecurity & Risk Management:Work closely with country GSS team to ensure that the organization's IT environment is secure and meets all relevant regulatory, legal, and corporate requirements.Develop and implement cybersecurity policies and risk mitigation strategies.Oversee disaster recovery planning and business continuity processes
