Smallpdf, the world's most loved PDF software, is on the lookout for an IT Operations Manager.Who are we?Your mission—should you choose to accept it: At Smallpdf, you will take ownership over the back-office infrastructure and the distributed IT Operations team, enabling your colleagues, your team, and yourself to excel at your job.Responsibilities & Duties:Represent and drive the internal IT.Build and lead a distributed IT team across 4 locations.Gather coworker requirements, find optimal solutions, and drive their implementation.Communicate effectively with stakeholders, suppliers, contractors, etc.Drive automation within IT processes, including hands-on work.Inventory management and budgeting.Enhance processes and documentation with an eye on security.Ensure the availability, security, and confidentiality of IT systems.Requirements:Bachelor's degree in a technical field, or equivalent practical experience.At least 2 years of hands-on IT management experience.Ability to gather coworker and company requirements and build a compelling vision for the internal IT.Ability to manage stakeholders across multiple teams and drive parties with conflicting priorities to a decision.Knowledge in managing SaaS apps such as Google Workspace, Slack, Notion, Microsoft 365, as well as AWS and on-premise infrastructure. Further technologies we use include Fortinet, LastPass, Jira Cloud, Torii, Miro, VMWare, Linux, Windows Server, and many more.You know your way around MacOS or Windows, with the ability to fill in gaps in knowledge where needed.Fluent in English (German, Spanish, or other additional languages are a plus).Either EU Citizen or valid work permit to work in Spain.Why Smallpdf?We put our people first and prioritize work-life balance. You get to impact the way over 40 million people get work done every month. Push boundaries and dare to fail—that's how we learn! Enjoy the flexibility of a hybrid work environment: you can choose when to work from home and will meet with your team live once per quarter.25 calendar days' paid leave a year, plus year-end company holidays. A personal development budget of up to 1,850 Euros every year, plus 8 days off for courses or training. Possibility of an employee stock ownership plan (ESOP) (conditions apply). Hack days to challenge you and your team, plus build amazing things. Chatting over tapas, grabbing a glass of wine, enjoying the many museums, or going for a dip in the sea—we're pretty serious about having fun!Rated by Forbes as one of the top 10 cities in the world for work-life balance, Zurich is the place to work for anyone who wants more out of life. From chocolate, cheese, and rösti to snow-capped mountains, haute couture, Swiss-made watches, and outstanding public transport, whatever it is that makes your heart beat faster, it's all right here in Switzerland—the home of Smallpdf.
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