It Onsite Technician

As a Hemmersbach Technician, you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd line support quite neatly describes the position you would like to have: Analyze errors, maintain hardware, set up/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory. Log your approach and your solution to problems in a ticketing system. Handle inbound calls and answer questions. Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Support "hands and eyes" / "Smart hands". Inventory control and management updated monthly. #J-18808-Ljbffr