It Onsite Technician

Minimum Qualifications: Knowledge of MS Windows operating systems and their deployment Experience in onsite support and ticketing system Experience with Google collaboration suite, GMail, Google Drive, Google Meet Experience with Print Service (MPS), configuration and management of mobile phones (Apple and Android) through VMWare Workspace Customer-oriented approach Technical level English knowledge As a Hemmersbach Technician, you will make the end users at renowned companies happy every day thanks to your friendly and competent demeanor. Direct customer contact will involve various requirements within the scope of 2nd level support. Your responsibilities will include: Investigating and troubleshooting issues related to end-user devices/applications Installing user devices and applications Troubleshooting and documenting steps performed to resolve challenges with hardware, software, and application issues in a ticketing system Asset management Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. #J-18808-Ljbffr